The aim of this research was to find out the behavioral interface between the police and the locals of Afzal Abad. Furthermore, it aimed to find the gaps in the services provided by the police department to provide the policy makers suggestion for change. The research concluded that the locals of Afzal Abad were satisfied with the behavior of police. The factors that contributed towards this satisfaction were the positive change in the behavior of police and the innovative system of complaint registration. A few gaps in service were identified in this research. They include a rotten system of procedural justice where complaints were duly registered but not properly pursued by the police; lack of technology to prevent crimes and lack of funding/training. Similarly, evidence of police‘s involvement in corruption was found after analyzing the primary data, collected from the respondents Supervisor:- Dr. Zulfiqar Ali